All of our products are guaranteed to give 100% satisfaction. The materials are described as clearly and accurately as we know how to describe them. If any item does not fully meet your expectation in every way, you may return it for a prompt and courteous exchange, credit, or refund. Items must be returned within 30 days of receipt of goods.
Please note returned items must have PRIOR NICHOLAS P. PIPINO ASSOCIATES AUTHORIZATION before shipping (items sent without prior authorization may be refused.) Please call us toll free at 888-596-0014 and ask for a Return Authorization Number. Merchandise for return and service will only be accepted by Nicholas P. Pipino Associates if the following conditions are met:
Purchaser must first call Nicholas P. Pipino Associates for an authorization number which must appear on the outside of each carton returned. All return shipments must be prepaid. Freight collect shipments will be returned to sender. Units returned for credit are subject to a 15% re-stocking charge.
Please have the following information available when contacting Nicholas P. Pipino Associates for an exchange:
Company, School or Government Agency